Solutions Engineer

About the Company

The client is a cutting-edge AI platform company that empowers teams to build and launch AI-powered growth engines without needing a dedicated dev team. Their platform enables users to create automated content, personalize landing pages, and orchestrate AI workflows to drive significant improvements in customer experience, sales efficiency, and overall business growth. The company is backed by leading investors and boasts a talented team with experience at successful startups like MasterClass, Bungalow, and Teespring. They foster a global and collaborative work environment with hubs in San Francisco, New York City, and Montevideo, Uruguay.

The Role

As an AI Solutions Engineer, you will be a key player in driving the adoption and success of the company’s AI platform. You will be responsible for building and deploying AI-powered growth workflows, both for internal use and to productize for customers across various industries. This role requires a unique blend of technical expertise, creativity, and business acumen, allowing you to leverage the power of large language models (LLMs) to achieve exceptional growth outcomes.

Responsibilities

• Build and deploy AI-powered growth workflows using the company’s platform, showcasing its capabilities and driving adoption.
• Develop and refine the service delivery playbook, optimizing processes and resource allocation.
• Utilize the platform to improve internal and customer-facing processes, identifying and validating new use cases.
• Collaborate with Growth, Marketing, Sales, and Product teams to create templates and workflows aligned with product launches and customer needs.
• Work cross-functionally with Engineering, Design, and CX teams to bring new features to market and iterate based on feedback.
• Monitor key performance indicators, analyze trends, and recommend data-driven solutions to improve business outcomes.
• Partner with the design team on UX research initiatives to enhance customer engagement and conversions.
• Test the platform and provide feedback to improve customer experience and usability.

Ideal Candidate

• 2-6 years of experience in Growth, BizOps, Product, Technical Account Management, Analytics, Solutions Engineering, or a similar role at a high-growth startup.
• Experience with LLMs and AI techniques, including prompt engineering and retrieval.
• Proven ability to run complex, multi-threaded projects in a fast-paced environment.
• Strong analytical skills with experience using data to inform decision-making.
• Excellent project management skills and proficiency in project management tools.
• Passion for the intersection of AI and growth, and the potential of LLMs.
• Familiarity with Python and JavaScript is preferred.
• Superb written and verbal communication skills.
• Comfortable working in a dynamic startup environment with fluid roles and responsibilities.

Contact Us

• info@tenfoldtalent.com